Pineapple Life

A wellness studio redefining community through yoga, fitness, and AI-driven member experiences.

O1 Package

o1

The Story

Pineapple Life was founded by Brandi Cohen, after her personal health journey through the practice of yoga and breath work. She became an evangelist for the practice, opening the doors to Pineapple Life in 2017, and growing the community year over year.

pineapple life | Snoqualmie, WA | Health & wellness

Our Role

Initially brought on for content production, our role evolved into full digital command (O1 package) for the brand.

mindbody® Software

Like many studios, Pineapple runs on mindbody® – the leading fitness mgmt software. The first thing we did was earn our official MindBody certifications, allowing us to understand the platform on a expert-level.

Operation [rebrand]

Kicking off 2024, we initiated a rebranding effort to help optimize the business overall.

We introduced a completely revamped brand identity, in addition to launching a new simplified pricing program.

Design numerous printed materials, including merch and signage.

Logo evolution

ORIGINAL

DRAFTS

FINAL

Virtual Assistant - Mai

As a part Pineapple’s AI strategy, we created Mai, a virtual assistant to help field missed calls, let clients self-service (via text), and manage leads.

Website / UX

Thoughtfully designed and intelligently connected – Hero1 created Pineapple’s current website, which is connected seamlessly with mindbody®

Whether clients book on the website or on our branded Pineapple App – it’s a seamless experience.

Successful projects

Hero1 was instrumental in discovering Homebase, a digital timekeeping and scheduling platform for employees. The platform allows employees to self-service their schedule, swap shifts, communicate with their shift lead, and much more. By leveraging this employee-driven platform, Pineapple was able to reduce man-hours spent laboring over scheduling.

Explore Homebase for yourself →

Similar to Wikipedia, modern companies utilize a tool called an employee knowledge base, which serves a similar purpose. Pineapple needed an EKB to help with onboarding new employees, documenting SOPs, and creating playbooks for future franchising opportunities. Hero1 discovered and developed Pineapple’s EKB using Slab.

Learn more about Slab here →

Perhaps our most complex challenge, sunsetting Pineapple’s original unlimited pricing program and moving to a limited credit-based pricing program. Through extenuous research, ongoing client communication and focus-grouping, we delivered a new pricing program that increased profitability, and simplified membership options for clients.

See Pineapple’s pricing here →

Library

Previous projects or assets for Pineapple Life.

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